Introduction
Pain-Free Angels Hub ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and safeguard information when you visit our website, subscribe to our resources, register for our webinars, enrol in our programmes or contact us.
Information We Collect
Personal Information
Name, email address, phone/WhatsApp number, city and other details you share through forms or communication.
Health-Related Information Submitted Voluntarily
You may choose to share limited health information (such as pain area or duration) to help us understand your enquiry. Please do not send emergency, highly sensitive or identifying medical documents through standard contact forms.
Website Usage and Technical Information
Device, browser, IP address, pages visited, referral source and similar analytics data.
Cookies and Analytics
We use cookies and analytics tools to understand website performance and improve the experience. You can accept all cookies, reject non-essential cookies or manage preferences through the cookie banner.
How We Use Information
To respond to enquiries, deliver programmes, send educational content, process payments, improve services, comply with legal requirements and provide relevant communications.
Communication Through Email, Phone and WhatsApp
We may contact you through the channel you provide. WhatsApp and email platforms have their own privacy policies.
Webinar and Programme Registrations
Registration details are used to grant access, send reminders and deliver programme material.
Payment Processing
Payments are processed by trusted third-party gateways. We do not store full card details on our servers.
Data Storage and Security
We use reasonable technical and organisational safeguards to protect information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Confidentiality
Health-related information shared with us is treated with care and used only for enquiry handling, programme suitability, communication and service delivery.
Third-Party Service Providers
We use trusted providers for website hosting, payment gateways, scheduling platforms, email and WhatsApp communication tools and analytics/advertising platforms. These providers may process limited data under their own privacy policies.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy or as required by law.
User Rights
Subject to applicable law, you may request access, correction or deletion of your personal information by contacting us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children.
External Links
Our website may link to external sites. We are not responsible for the privacy practices of those websites.
Medical and Health Information Disclaimer
Information provided through our website, forms or programmes is for educational purposes and does not constitute medical advice, diagnosis or treatment. Please consult a qualified healthcare professional for personalised guidance.
Changes to the Privacy Policy
We may update this policy from time to time. The latest version will always be available on this page.
Grievance or Privacy Contact
For privacy-related concerns, please contact us at [official email placeholder].
Contact Information
Pain-Free Angels Hub · Mumbai, India · +91 98339 35747 · [email placeholder]